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Make a claim
For most types of personal and business insurance you can make a claim online. It helps to have all your insurance details handy.
- To start a personal insurance claim, select the type of claim you want to make from the list below.
- To start a business insurance claim, select the Business option and choose the type of claim you want to make.
If you're not sure which form to use please contact your broker or email claims.team@ajg.co.nz
Personal claims
Business claims
Motor
Windscreen
Home and contents
Landlords
Boat
Life and health
Travel
All other personal claims
Commercial motor
Windscreen
Commercial property
Business interruption
Machinery breakdown
Contract works
Cyber
Liability
Corporate travel
Marine cargo
Marine hull
All other business claims
Your motor claim
- Please review and accept the privacy statement below.
- Once you accept the statement, we will ask you to provide further information about your claim.
- The form should take about ten minutes to complete.
- We will email you a link to this form if you want to complete it later.
PRIVACY STATEMENT
Gallagher may share your personal information with the insurance company or other third parties for the purposes of administering your claim. Details of your claim may be given to or obtained from the Insurance Claims Register by the insurance company.
Please accept the Gallagher Privacy Policy to proceed with your claim.
Your windscreen claim
To claim for a windscreen repair you do not need to complete a claim form.
Your home and contents claim
Your home and contents claim
- Please review and accept the privacy statement below.
- Once you accept the statement, we will ask you to provide further information about your claim.
- The form should take about ten minutes to complete.
- We will email you a link to this form if you want to complete it later.
PRIVACY STATEMENT
Gallagher may share your personal information with the insurance company or other third parties for the purposes of administering your claim. Details of your claim may be given to or obtained from the Insurance Claims Register by the insurance company.
Please accept the Gallagher Privacy Policy to proceed with your claim.
Your landlords claim
Your landlords claim
- Please review and accept the privacy statement below.
- Once you accept the statement, we will ask you to provide further information about your claim.
- The form should take about ten minutes to complete.
- We will email you a link to this form if you want to complete it later.
PRIVACY STATEMENT
Gallagher may share your personal information with the insurance company or other third parties for the purposes of administering your claim. Details of your claim may be given to or obtained from the Insurance Claims Register by the insurance company.
Please accept the Gallagher Privacy Policy to proceed with your claim.
Your boat claim
Claims for personal pleasurecraft including jetskis, boats and boating accessories.
Your Boat claim form will soon begin
- Please review and accept the privacy statement below.
- Once you accept the statement, we will ask you to provide further information about your claim.
- The form should take about ten minutes to complete.
- We will email you a link to this form if you want to complete it later.
PRIVACY STATEMENT
Gallagher may share your personal information with the insurance company or other third parties for the purposes of administering your claim. Details of your claim may be given to or obtained from the Insurance Claims Register by the insurance company.
Please accept the Gallagher Privacy Policy to proceed with your claim.
Your life and health insurance claim
For medical, life, income protection, trauma, total and permanent disablement claims, please contact your insurer using the contact details below. It helps to have your policy number and claim details on hand.
AIA NZ policy holders
- Phone 0800 500 108
- Make a claim online
Asteron Life policy holders
- Phone 0800 737 101 or email claims@asteronlife.co.nz
Chubb Life policy holders
- Phone 0800 900 047 or email claims.NZ@chubb.com
Fidelity Life policy holders
- Phone 0800 88 22 88 or email claims@fidelitylife.co.nz
nib policy holders
- Phone 0800 123 642 or +64 9 956 2613
- Make a claim online through my nib
Partners Life policy holders
- Phone 0800 145 433
- Make a claim online
Southern Cross policy holders
- Phone 0800 800 181 or +64 9 979 921
- Make a claim online through My Southern Cross
Your travel insurance claim
If you need emergency assistance or to make a travel claim contact us using the details below. Please have your policy number and claim details on hand.
AIG policy holders
- To make a claim phone +64 9 355 3072 or email nztravelclaims@aig.com
- For Travel Guard Emergency Assistance phone +64 9 359 1678
Allianz policy holders
- To make a claim phone 0800 800 048 or make a claim online
- For Emergency Assistance phone +64 9 486 6868
Berkshire Hathaway policy holders
- To make a claim phone 0800 446 006 or make a claim online
- For First Assistance phone +64 9 356 2320 or email bhsi@firstassistance.com
Cover-More policy holders
- To make a claim phone 0800 600 725 or make a claim online
- For Emergency Assistance phone:
- 1866 309 2267 (if calling from USA)
- 1866 773 9318 (Canada)
- 0808 234 1526 (UK)
- 1800 242 579 (Australia)
- +61 2 8907 5240 (NZ and other countries)
Chubb policy holders
- To make a claim phone 0800 300 401 or make a claim online
- For Chubb Assistance phone +64 9 374 1774
Southern Cross policy holders
- For Emergency Assistance phone:
- +64 9 359 1600 (if calling from overseas)
- 0800 800 571 (if calling from NZ)
- For non-urgent claims please contact your broker for assistance.
Uni-Care policy holders
- To make a claim see the Uni-Care website
- For Emergency Assistance phone 0800 864 227
All other personal insurance claims
- Phone us on 0800 252 461
- Email our claims team
Your commercial motor claim
Your commercial motor claim
- Please review and accept the privacy statement below.
- Once you accept the statement, we will ask you to provide further information about your claim.
- The form should take about ten minutes to complete.
- We will email you a link to this form if you want to complete it later.
PRIVACY STATEMENT
Gallagher may share your personal information with the insurance company or other third parties for the purposes of administering your claim. Details of your claim may be given to or obtained from the Insurance Claims Register by the insurance company.
Please accept the Gallagher Privacy Policy to proceed with your claim.
Your commercial property claim
Complete a claim for material damage to commercial property and business interruption occurring as a result of this event.
Property includes:
- buildings
- plant and machinery
- stock
- electronic items
- other business assets
Claiming for business interruption where no damage has occurred?
Your commercial property claim
- Please review and accept the privacy statement below.
- Once you accept the statement, we will ask you to provide further information about your claim.
- The form should take about ten minutes to complete.
- We will email you a link to this form if you want to complete it later.
PRIVACY STATEMENT
Gallagher may share your personal information with the insurance company or other third parties for the purposes of administering your claim. Details of your claim may be given to or obtained from the Insurance Claims Register by the insurance company.
Please accept the Gallagher Privacy Policy to proceed with your claim.
Your business interruption claim
Submit a claim here for business interruption only.
If the business interruption is a result of loss or damage to your commercial property, please use the commercial property claim form.
Your business interruption claim
- Please review and accept the privacy statement below.
- Once you accept the statement, we will ask you to provide further information about your claim.
- The form should take about ten minutes to complete.
- We will email you a link to this form if you want to complete it later.
PRIVACY STATEMENT
Gallagher may share your personal information with the insurance company or other third parties for the purposes of administering your claim. Details of your claim may be given to or obtained from the Insurance Claims Register by the insurance company.
Please accept the Gallagher Privacy Policy to proceed with your claim.
Your machinery breakdown claim
Submit a claim here for a specifically insured item of machinery under a breakdown policy where there has been an unexpected internal part failure.
Where the machinery damage is a result of an external cause ie impact damage or a power surge, use the
- commercial property claim form for fixed plant and equipment, or the
- commercial motor claim form for mobile plant or farm implements.
Your machinery breakdown claim
- Please review and accept the privacy statement below.
- Once you accept the statement, we will ask you to provide further information about your claim.
- The form should take about ten minutes to complete.
- We will email you a link to this form if you want to complete it later.
PRIVACY STATEMENT
Gallagher may share your personal information with the insurance company or other third parties for the purposes of administering your claim. Details of your claim may be given to or obtained from the Insurance Claims Register by the insurance company.
Please accept the Gallagher Privacy Policy to proceed with your claim.
Your contract works claim
Your contract works claim
- Please review and accept the privacy statement below.
- Once you accept the statement, we will ask you to provide further information about your claim.
- The form should take about ten minutes to complete.
- We will email you a link to this form if you want to complete it later.
PRIVACY STATEMENT
Gallagher may share your personal information with the insurance company or other third parties for the purposes of administering your claim. Details of your claim may be given to or obtained from the Insurance Claims Register by the insurance company.
Please accept the Gallagher Privacy Policy to proceed with your claim.
Your cyber claim
If you need urgent assistance following a cyberattack, or need to make a claim, contact us.
CyberSAFE policy holders
To make a claim phone 0800 952 246 or email nzclaims@wottonkearney.com
All other cyber insurance policies
- Contact your broker or phone us on 0800 252 461
- Email our claims team
Your liability claim
Select the type of liability claim you want to make below.
If you are not sure which form to use for your claim, please contact your broker or phone us on 0800 252 461.
Your liability claim
- Please review and accept the privacy statement below.
- Once you accept the statement, we will ask you to provide further information about your claim.
- The form should take about ten minutes to complete.
- We will email you a link to this form if you want to complete it later.
PRIVACY STATEMENT
Gallagher may share your personal information with the insurance company or other third parties for the purposes of administering your claim. Details of your claim may be given to or obtained from the Insurance Claims Register by the insurance company.
Please accept the Gallagher Privacy Policy to proceed with your claim.
Your corporate travel claim
Need Emergency Assistance?
-
AIG policy holders - Phone Travel Guard Emergency Assistance on +64 9 359 1678
-
Allianz policy holders - Phone Emergency Assistance on +64 9 486 6868
-
Berkshire Hathaway policy holders - Phone First Assistance on +64 9 356 2320 or email bhsi@firstassistance.com
-
Chubb policy holders - Phone Chubb Assistance on +64 9 374 1774
Your corporate travel claim
- Please review and accept the privacy statement below.
- Once you accept the statement, we will ask you to provide further information about your claim.
- The form should take about ten minutes to complete.
- We will email you a link to this form if you want to complete it later.
PRIVACY STATEMENT
Gallagher may share your personal information with the insurance company or other third parties for the purposes of administering your claim. Details of your claim may be given to or obtained from the Insurance Claims Register by the insurance company.
Please accept the Gallagher Privacy Policy to proceed with your claim.
Your marine cargo claim
Submit a claim for loss or damage to your cargo while in transit.
Your marine cargo claim
- Please review and accept the privacy statement below.
- Once you accept the statement, we will ask you to provide further information about your claim.
- The form should take about ten minutes to complete.
- We will email you a link to this form if you want to complete it later.
PRIVACY STATEMENT
Gallagher may share your personal information with the insurance company or other third parties for the purposes of administering your claim. Details of your claim may be given to or obtained from the Insurance Claims Register by the insurance company.
Please accept the Gallagher Privacy Policy to proceed with your claim.
Your marine hull claim
Submit a claim for loss of damage to a commercial marine vessel.
Your marine hull claim
- Please review and accept the privacy statement below.
- Once you accept the statement, we will ask you to provide further information about your claim.
- The form should take about ten minutes to complete.
- We will email you a link to this form if you want to complete it later.
PRIVACY STATEMENT
Gallagher may share your personal information with the insurance company or other third parties for the purposes of administering your claim. Details of your claim may be given to or obtained from the Insurance Claims Register by the insurance company.
Please accept the Gallagher Privacy Policy to proceed with your claim.
All other business claims
- Phone us on 0800 252 461
- Email our claims team