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Make a claim

For most types of personal and business insurance you can make a claim online. It helps to have all your insurance details handy. 

  • To start a personal insurance claim, select the type of claim you want to make from the list below.
  • To start a business insurance claim, select the Business option and choose the type of claim you want to make.

If you're not sure which form to use please contact your broker or email claims.team@ajg.co.nz

Personal claims

Business claims

Motor

windscreen

Windscreen

Home and contents

Landlords

Boat

Life and health

Travel

people

All other personal claims

Commercial motor

windscreen

Windscreen

Commercial property

Business interruption

Machinery breakdown

Contract works

Cyber

Liability

Corporate travel

marine

Marine cargo

Marine hull

All other business claims

Motor

Your insurance details

Providing your full insurance details helps us process your claim faster. You can find this information in your policy schedule.

Please enter your policyholder name

Where to find your client number

Please enter a valid client number

Where to find your cover number

Please enter a valid cover number

Your contact details

Please enter your full name
Please enter your phone number
Please enter your email address

Your motor claim

  • Please review and accept the privacy statement below.
  • Once you accept the statement, we will ask you to provide further information about your claim. 
  • The form should take about ten minutes to complete. 
  • We will email you a link to this form if you want to complete it later.

PRIVACY STATEMENT
Gallagher may share your personal information with the insurance company or other third parties for the purposes of administering your claim. Details of your claim may be given to or obtained from the Insurance Claims Register by the insurance company. 

Please accept the Gallagher Privacy Policy to proceed with your claim. 

Windscreen
windscreen

Your windscreen claim

To claim for a windscreen repair you do not need to complete a claim form.

 

Home and contents

Your home and contents claim

Your insurance details

Providing your full insurance details helps us process your claim faster. You can find this information in your policy schedule.

Please enter your policyholder name

Where to find your client number

Please enter a valid client number

Where to find your cover number

Please enter a valid cover number

Your contact details

Please enter your full name
Please enter your phone number
Please enter your email address

Your home and contents claim

  • Please review and accept the privacy statement below.
  • Once you accept the statement, we will ask you to provide further information about your claim. 
  • The form should take about ten minutes to complete. 
  • We will email you a link to this form if you want to complete it later.

PRIVACY STATEMENT
Gallagher may share your personal information with the insurance company or other third parties for the purposes of administering your claim. Details of your claim may be given to or obtained from the Insurance Claims Register by the insurance company. 

Please accept the Gallagher Privacy Policy to proceed with your claim. 

Landlords

Your landlords claim

Your insurance details

Providing your full insurance details helps us process your claim faster. You can find this information in your policy schedule.

Please enter your policyholder name

Where to find your client number

Please enter a valid client number

Where to find your cover number

Please enter a valid cover number

Your contact details

Please enter your full name
Please enter your phone number
Please enter your email address

Your landlords claim

  • Please review and accept the privacy statement below.
  • Once you accept the statement, we will ask you to provide further information about your claim. 
  • The form should take about ten minutes to complete. 
  • We will email you a link to this form if you want to complete it later.

PRIVACY STATEMENT
Gallagher may share your personal information with the insurance company or other third parties for the purposes of administering your claim. Details of your claim may be given to or obtained from the Insurance Claims Register by the insurance company. 

Please accept the Gallagher Privacy Policy to proceed with your claim. 

Boat

Your boat claim 

Claims for personal pleasurecraft including jetskis, boats and boating accessories.

Your insurance details

Providing your full insurance details helps us process your claim faster. You can find this information in your policy schedule.

Please enter your policyholder name

Where to find your client number

Please enter a valid client number

Where to find your cover number

Please enter a valid cover number

Your contact details

Please enter your full name
Please enter your phone number
Please enter your email address

Your Boat claim form will soon begin

  • Please review and accept the privacy statement below.
  • Once you accept the statement, we will ask you to provide further information about your claim. 
  • The form should take about ten minutes to complete. 
  • We will email you a link to this form if you want to complete it later.

PRIVACY STATEMENT
Gallagher may share your personal information with the insurance company or other third parties for the purposes of administering your claim. Details of your claim may be given to or obtained from the Insurance Claims Register by the insurance company. 

Please accept the Gallagher Privacy Policy to proceed with your claim. 

Life and health

Your life and health insurance claim

For medical, life, income protection, trauma, total and permanent disablement claims, please contact your insurer using the contact details below. It helps to have your policy number and claim details on hand. 

AIA NZ policy holders

Asteron Life policy holders

Chubb Life policy holders

Fidelity Life policy holders

nib policy holders

  • Phone 0800 123 642 or +64 9 956 2613
  • Make a claim online through my nib 

Partners Life policy holders

Southern Cross policy holders

  • Phone 0800 800 181 or +64 9 979 921 
  • Make a claim online through My Southern Cross
Travel

Your travel insurance claim

If you need emergency assistance or to make a travel claim contact us using the details below. Please have your policy number and claim details on hand.

AIG policy holders

  • To make a claim phone +64 9 355 3072 or email nztravelclaims@aig.com 
  • For Travel Guard Emergency Assistance phone +64 9 359 1678

Allianz policy holders

  • To make a claim phone 0800 800 048 or make a claim online
  • For Emergency Assistance phone +64 9 486 6868

Berkshire Hathaway policy holders

Cover-More policy holders

  • To make a claim phone 0800 600 725 or make a claim online  
  • For Emergency Assistance phone:
    • 1866 309 2267 (if calling from USA) 
    • 1866 773 9318 (Canada)
    • 0808 234 1526 (UK)
    • 1800 242 579 (Australia)
    • +61 2 8907 5240 (NZ and other countries) 

Chubb policy holders

  • To make a claim phone 0800 300 401 or make a claim online
  • For Chubb Assistance phone +64 9 374 1774 

Uni-Care policy holders

  • To make a claim see the Uni-Care website
  • For Emergency Assistance phone 0800 864 227
All other personal claims
people

All other personal insurance claims

Commercial motor

Your insurance details

Providing your full insurance details helps us process your claim faster. You can find this information in your policy schedule.

Please enter your policyholder name

Where to find your client number

Please enter a valid client number

Where to find your cover number

Please enter a valid cover number

Your contact details

Please enter your full name
Please enter your phone number
Please enter your email address

Your commercial motor claim

  • Please review and accept the privacy statement below.
  • Once you accept the statement, we will ask you to provide further information about your claim. 
  • The form should take about ten minutes to complete. 
  • We will email you a link to this form if you want to complete it later.

PRIVACY STATEMENT
Gallagher may share your personal information with the insurance company or other third parties for the purposes of administering your claim. Details of your claim may be given to or obtained from the Insurance Claims Register by the insurance company. 

Please accept the Gallagher Privacy Policy to proceed with your claim. 

Commercial property

Your commercial property claim

Complete a claim for material damage to commercial property and business interruption occurring as a result of this event.

Property includes:

  • buildings
  • plant and machinery
  • stock
  • electronic items
  • other business assets

Claiming for business interruption where no damage has occurred?

Your insurance details

Providing your full insurance details helps us process your claim faster. You can find this information in your policy schedule.

Please enter your policyholder name

Where to find your client number

Please enter a valid client number

Where to find your cover number

Please enter a valid cover number

Your contact details

Please enter your full name
Please enter your phone number
Please enter your email address

Your commercial property claim

  • Please review and accept the privacy statement below.
  • Once you accept the statement, we will ask you to provide further information about your claim. 
  • The form should take about ten minutes to complete. 
  • We will email you a link to this form if you want to complete it later.

PRIVACY STATEMENT
Gallagher may share your personal information with the insurance company or other third parties for the purposes of administering your claim. Details of your claim may be given to or obtained from the Insurance Claims Register by the insurance company. 

Please accept the Gallagher Privacy Policy to proceed with your claim. 

Business interruption

Your business interruption claim

Submit a claim here for business interruption only.

If the business interruption is a result of loss or damage to your commercial property, please use the commercial property claim form.

Your insurance details

Providing your full insurance details helps us process your claim faster. You can find this information in your policy schedule.

Please enter your policyholder name

Where to find your client number

Please enter a valid client number

Where to find your cover number

Please enter a valid cover number

Your contact details

Please enter your full name
Please enter your phone number
Please enter your email address

Your business interruption claim

  • Please review and accept the privacy statement below.
  • Once you accept the statement, we will ask you to provide further information about your claim. 
  • The form should take about ten minutes to complete. 
  • We will email you a link to this form if you want to complete it later.

PRIVACY STATEMENT
Gallagher may share your personal information with the insurance company or other third parties for the purposes of administering your claim. Details of your claim may be given to or obtained from the Insurance Claims Register by the insurance company. 

Please accept the Gallagher Privacy Policy to proceed with your claim. 

Machinery breakdown

Your machinery breakdown claim

Submit a claim here for a specifically insured item of machinery under a breakdown policy where there has been an unexpected internal part failure. 

Where the machinery damage is a result of an external cause ie impact damage or a power surge, use the

Your insurance details

Providing your full insurance details helps us process your claim faster. You can find this information in your policy schedule.

Please enter your policyholder name

Where to find your client number

Please enter a valid client number

Where to find your cover number

Please enter a valid cover number

Your contact details

Please enter your full name
Please enter your phone number
Please enter your email address

Your machinery breakdown claim

  • Please review and accept the privacy statement below.
  • Once you accept the statement, we will ask you to provide further information about your claim. 
  • The form should take about ten minutes to complete. 
  • We will email you a link to this form if you want to complete it later.

PRIVACY STATEMENT
Gallagher may share your personal information with the insurance company or other third parties for the purposes of administering your claim. Details of your claim may be given to or obtained from the Insurance Claims Register by the insurance company. 

Please accept the Gallagher Privacy Policy to proceed with your claim. 

Contract works

Your contract works claim

Your insurance details

Providing your full insurance details helps us process your claim faster. You can find this information in your policy schedule.

Please enter your policyholder name

Where to find your client number

Please enter a valid client number

Where to find your cover number

Please enter a valid cover number

Your contact details

Please enter your full name
Please enter your phone number
Please enter your email address

Your contract works claim

  • Please review and accept the privacy statement below.
  • Once you accept the statement, we will ask you to provide further information about your claim. 
  • The form should take about ten minutes to complete. 
  • We will email you a link to this form if you want to complete it later.

PRIVACY STATEMENT
Gallagher may share your personal information with the insurance company or other third parties for the purposes of administering your claim. Details of your claim may be given to or obtained from the Insurance Claims Register by the insurance company. 

Please accept the Gallagher Privacy Policy to proceed with your claim. 

Cyber

Your cyber claim

If you need urgent assistance following a cyberattack, or need to make a claim, contact us.

CyberSAFE policy holders

To make a claim phone 0800 952 246 or email nzclaims@wottonkearney.com

All other cyber insurance policies

Liability

Your liability claim

Select the type of liability claim you want to make below.

If you are not sure which form to use for your claim, please contact your broker or phone us on 0800 252 461.

Your liability claim

  • Please review and accept the privacy statement below.
  • Once you accept the statement, we will ask you to provide further information about your claim. 
  • The form should take about ten minutes to complete. 
  • We will email you a link to this form if you want to complete it later.

PRIVACY STATEMENT
Gallagher may share your personal information with the insurance company or other third parties for the purposes of administering your claim. Details of your claim may be given to or obtained from the Insurance Claims Register by the insurance company. 

Please accept the Gallagher Privacy Policy to proceed with your claim. 

Corporate travel

Your corporate travel claim

 

Need Emergency Assistance?

  • AIG policy holders - Phone Travel Guard Emergency Assistance on +64 9 359 1678

  • Allianz policy holders -  Phone Emergency Assistance on +64 9 486 6868

  • Berkshire Hathaway policy holders -  Phone First Assistance on +64 9 356 2320 or email bhsi@firstassistance.com

  • Chubb policy holders - Phone Chubb Assistance on +64 9 374 1774

 

Your insurance details

Providing your full insurance details helps us process your claim faster. You can find this information in your policy schedule.

Please enter your policyholder name

Where to find your client number

Please enter a valid client number

Where to find your cover number

Please enter a valid cover number

Your contact details

Please enter your full name
Please enter your phone number
Please enter your email address

Your corporate travel claim

  • Please review and accept the privacy statement below.
  • Once you accept the statement, we will ask you to provide further information about your claim. 
  • The form should take about ten minutes to complete. 
  • We will email you a link to this form if you want to complete it later.

PRIVACY STATEMENT
Gallagher may share your personal information with the insurance company or other third parties for the purposes of administering your claim. Details of your claim may be given to or obtained from the Insurance Claims Register by the insurance company. 

Please accept the Gallagher Privacy Policy to proceed with your claim. 

Marine cargo
marine

Your marine cargo claim

Submit a claim for loss or damage to your cargo while in transit.  

Your insurance details

Providing your full insurance details helps us process your claim faster. You can find this information in your policy schedule.

Please enter your policyholder name

Where to find your client number

Please enter a valid client number

Where to find your cover number

Please enter a valid cover number

Your contact details

Please enter your full name
Please enter your phone number
Please enter your email address
marine

Your marine cargo claim

  • Please review and accept the privacy statement below.
  • Once you accept the statement, we will ask you to provide further information about your claim. 
  • The form should take about ten minutes to complete. 
  • We will email you a link to this form if you want to complete it later.

PRIVACY STATEMENT
Gallagher may share your personal information with the insurance company or other third parties for the purposes of administering your claim. Details of your claim may be given to or obtained from the Insurance Claims Register by the insurance company. 

Please accept the Gallagher Privacy Policy to proceed with your claim. 

Marine hull

Your marine hull claim

Submit a claim for loss of damage to a commercial marine vessel.

Your insurance details

Providing your full insurance details helps us process your claim faster. You can find this information in your policy schedule.

Please enter your policyholder name

Where to find your client number

Please enter a valid client number

Where to find your cover number

Please enter a valid cover number

Your contact details

Please enter your full name
Please enter your phone number
Please enter your email address

Your marine hull claim

  • Please review and accept the privacy statement below.
  • Once you accept the statement, we will ask you to provide further information about your claim. 
  • The form should take about ten minutes to complete. 
  • We will email you a link to this form if you want to complete it later.

PRIVACY STATEMENT
Gallagher may share your personal information with the insurance company or other third parties for the purposes of administering your claim. Details of your claim may be given to or obtained from the Insurance Claims Register by the insurance company. 

Please accept the Gallagher Privacy Policy to proceed with your claim. 

All other business claims

All other business claims