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Contacts for roadside assistance 

If you have selected roadside assistance as part of your vehicle cover, please use the contact details below to request help.   

Roadside Assist 

If you have the Roadside Assist service as part of your Onesurance car policy, phone 0800 694 555.

Drive On Breakdown Assist

If you have selected Drive On Breakdown Assist for your business vehicles and have a breakdown, phone 0800 25 22 23 and an AA roadservice representative will attend. 

SMARTpak Roadside Rescue

If your light commercial vehicle is insured with SMARTpak, phone 0800 SMT PAK (0800 768 725) to request roadside assistance. We’ll send a roadside service representative to help get you back on the road.

NZI Roadside Rescue

If you have NZI Roadside Rescue, phone 0800 NZI RES (0800 694 737).